Our garage door spool was completely loose and kept ripping out of its socket, causing the garage door to open and close unevenly and to bend the tracks. My husband and I decided to get our garage door and motor completely replaced, since the garage door was most likely original to the house. We used Costco to get a good deal on garage install, and they partnered us up with ADS.
From the get go, ADS was incredibly responsive and helpful. We got a call the next day, and someone came out soon after that. The representative took the time to explain everything, break down costs, and show us different costs of different options. We were never pressured to go for the more expensive thing, just what he recommended for the most efficient garage door.
Jorge, who was our installer, did an amazing job. He took apart out entire garage setup, tracks and all, and installed the motor, the outdoor keypad, new opener, and garage door to perfection. Also, our garage door is almost completely silent, and we also have the option to open and close our garage door through our phones. He made sure once he completed everything that I was super satisfied with the job, and he even finished the entirety of the job himself in a span of three hours! That’s impressive, but in no way did he skimp on quality and making sure that everything was done perfectly.
I highly recommend ADS for their professionalism, competitive cost, and quality!